BRG Retail Insights
Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season
Keith Jelinek commented in Retail Touchpoints that the omicron variant did not seem to deter the majority of consumers who went to physical stores.
December Retail and Consumer Indicators Summary
Despite consumer sentiment hovering around a two-year low, shoppers seem intent on celebrating the holidays and spending on gifts and other seasonal items.
November Retail and Consumer Indicators Summary
Retail sales continued to increase in October despite consumer sentiment dropping to a new two-year low.
Shoppers Look Ready to Spend Big This Holiday – Will They Be Able To?
In September, BRG Retail published the results of its consumer holiday survey, wherein they asked over 1,000 shoppers about their holiday shopping expectations and level of concern over the impact of COVID on their holiday plans. In this new publication, the team revisits that survey and reviews insights for August versus October.
Holidays 2021: Retailers Walking a Tightrope to Balance Challenges of Labor Shortages and Supply Chain Issues with Customer Service Needs
Keith Jelinek, Rick Maicki, and Darren Morrison discuss store wages and how the cost of finding and retaining employees has become hyper-competitive, which can impact operating profits and the customer experience.
October Retail and Consumer Indicators Summary
As we enter the holiday season, concerns over inflation and product shortages continue to dampen consumer sentiment, which remains near a two-year low.
Rising COVID Cases Could Impact the Holiday Shopping Season. Here’s How the Retail Industry Should Prepare.
Disruptions in the global supply chain are resulting in product shortages for retailers across the United States.
September Retail and Consumer Indicators Summary
Retail trade sales for August 2021 rose 13.1 percent from last year, and Q2 2021 retail quarterly financials showed solid revenue increases compared to both 2020 and 2019.
Operating Profits Will Feel the Squeeze of Indirect Costs
Keith Jelinek, Rick Maicki, and Darren Morrison discuss how companies must adapt their business models to changing consumer behavior.
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