The Future of Retail in the Post-Pandemic World

Mar 5, 2021 | News

What’s next for retail after the pandemic? Rick Maicki discusses the future of retail and consumer shopping preferences in a post-pandemic world. Read the full interview in Authority Magazine.

How to Create a Fantastic Retail Experience that Keeps Bringing Customers Back for More

Mar 1, 2021 | News

Keith Jelinek discusses how retailers can innovate and optimize operations to retain customers in today’s rapidly evolving retail business environment; and create an experience that keeps customers coming back for more. Read the full interview in Authority...

Retailers’ 2021 Omnichannel Opportunity

Jan 27, 2021 | News

In Retail TouchPoints 2021 Outlook Guide, Richard Maicki, Darren Morrison, and Keith Jelinek write about the retailers omnichannel opportunity for 2021 and how to turn this “alignment imperative” into operational reality.  Download the full Guide to read...

December Retail Sales to Be Muted Amid Shutdowns and Earlier Holiday Purchasing

Dec 17, 2020 | Holiday Retail Outlook Report, News

US retail sales are projected to fall by as much as 4 percent in December, according to research from BRG Retail. Driving factors include earlier holiday shopping in October and November, rising COVID-19 cases nationwide, and dropping consumer sentiment. Read the full...

Ecommerce Primed for Record Holiday Season—Is Retail Ready?

Sep 24, 2020 | Holiday Retail Outlook Report, News

Ecommerce sales are primed to reach $200 billion this holiday season, but retailers’ distribution centers and logistics partners do not have the physical capacity to support the much-needed holiday sales, according to new research from BRG. “Online purchasing that...

Retailers Face an Unprecedented Situation with COVID-19

Apr 10, 2020 | News, Retail Business Transformation

Retailers face an unprecedented situation with COVID-19 forcing the closure of stores for an uncertain amount of time. Basic, fashion, seasonal, and trend product is ‘trapped’ in stores and distribution centers, and possibly at third-party providers incurring storage...