Sep 24, 2018 | Publication, Retail Business Transformation
In Retail Operations Insights, Keith Jelinek and Rick Maicki write about disruption across retail categories, opportunities for strategic and coordinated efforts across operations, and actionable best practices to address both short- and long-term challenges. Read the...
Sep 21, 2018 | Publication, Retail Business Transformation
In Retail Operations Insights, Keith Jelinek writes about traditional self-checkout, the use of RFID (radio-frequency identification) chips at Amazon’s pilot locations, and the omni-channel experience for shoppers in the retail environment. Read the...
Mar 14, 2018 | Publication, Retail Business Transformation
Keith Jelinek and Rick Maicki write about the impact of Amazon and other online retailers, the evolution of shoppers, and how disruption drives concern with investors, creditors, industry analysts, and companies. Read the article.
Mar 13, 2018 | Publication, Retail Business Transformation
Keith Jelinek discusses customer privacy and consumer confidence, radio frequency identification (RFID), and deployment of cashierless technology in brick-and-mortar stores. Read the article.
Aug 7, 2017 | Publication, Retail Business Transformation
Keith Jelinek and David Owen write about retail’s tipping point, omnichannel shopping, and how demographics and technology have altered consumer behavior.Read the article at Chain Store Age.
Jun 2, 2017 | Publication, Retail Business Transformation
Retail has reached a tipping point. Omni-channel shopping is no longer the “new thing”—it is THE THING. Demographics and technology have permanently altered the consumer landscape, and retailers have felt the impact in an unprecedented manner. In today’s business...