Retail has reached a tipping point. Omni-channel shopping is no longer the “new thing”—it is THE THING. Demographics and technology have permanently altered the consumer landscape, and retailers have felt the impact in an unprecedented manner.
In today’s business environment, proactive management of a retailer’s store portfolio is not an option—companies must actively pursue a granular approach to find the optimal store structure and ensure ongoing viability.
Keith Jelinek, Adam Malpocher, and David Owen write about the call to action for retailers, the impact of current retail business dynamics, and technology and evolving consumer demographics and preferences.