Jul 10, 2018 | Publication, US Retail, Consumer, and Economic Indicators
Brick-and-Mortar Retail Growth Can Be Had with Savvy Innovation Brick-and-mortar retail is dead. Long live brick and mortar. The challenge in front of physical stores is to build an environment where customers can interact with the product while making purchases...
Mar 13, 2018 | Publication, Retail Business Transformation
Keith Jelinek discusses customer privacy and consumer confidence, radio frequency identification (RFID), and deployment of cashierless technology in brick-and-mortar stores. Read the article.
Aug 7, 2017 | Publication, Retail Business Transformation
Keith Jelinek and David Owen write about retail’s tipping point, omnichannel shopping, and how demographics and technology have altered consumer behavior.Read the article at Chain Store Age.
Jun 2, 2017 | Publication, Retail Business Transformation
Retail has reached a tipping point. Omni-channel shopping is no longer the “new thing”—it is THE THING. Demographics and technology have permanently altered the consumer landscape, and retailers have felt the impact in an unprecedented manner. In today’s business...