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How to Create a Fantastic Retail Experience that Keeps Bringing Customers Back for More

How to Create a Fantastic Retail Experience that Keeps Bringing Customers Back for More

Mar 1, 2021 | News

Keith Jelinek discusses how retailers can innovate and optimize operations to retain customers in today’s rapidly evolving retail business environment; and create an experience that keeps customers coming back for more. Read the full interview in Authority...
The Customer Is King (Again!)

The Customer Is King (Again!)

Nov 1, 2018 | Holiday Retail Outlook Report, Publication, US Retail, Consumer, and Economic Indicators

2018 Holiday sales forecasts have come in early, with a broad range of 4 percent to 5.5 percent year-over-year sales increase. Based on US Census retail sales data through September and BRG analysis, we expect the final sales increase to fall in the lower end of this...

The Customer is King: Promotions to Drive Lower Retailer Margins During Holiday 2017

Nov 15, 2017 | Holiday Retail Outlook Report, Publication

The BRG holiday forecast, based on proprietary research and its own recent survey of over 100 retail executives, predicts another year of moderate year-over-year sales growth at 3.5%, coupled with significantly lower retail margins resulting from aggressive...

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