COVID-19 Forces the Transformation of Retail Organizations

COVID-19 Forces the Transformation of Retail Organizations

Transforming Retail Organizations to Address New Business Realities Retailers face declining revenues as a result of the global pandemic and have been forced to make difficult decisions to endure economic uncertainty. Labor, being a major cost component, has been...
What COVID-19 Means for Brick-and-Mortar Retail Decline

What COVID-19 Means for Brick-and-Mortar Retail Decline

The decline of brick-and-mortar retail was underway well before the COVID-19 pandemic. Now, with businesses shuttered around the country—and world—we asked Keith Jelinek, a managing director of BRG’s Retail Performance Improvement team, what retailers and consumer...